SHIPPING INFORMATION
FREE Shipping On Orders Over $75.00 (See Details)
STANDARD SHIPPING
UPS Ground (Lower 48 states) or USPS Priority mail for smaller packages and shipments to: Alaska, Hawaii, U.S. Territories, APO/FPO/DPO and P.O. Boxes.

For Standard Delivery Transit Time, allow 2 to 6 business days (depending on your location).

Orders up to: $20.00$4.95
$20.01 up to: $50.00$6.95
$50.01 up to: $75.00$8.95
$75.01 and OverFREE*
Rush Delivery(1-2 Business Days)Add $30.00

USPS Priority mail normally takes 2-3 business days (may include Saturday delivery), depending on your zip code, but may take longer if going to remote locations in Alaska and other U.S. Territories. If you need your order rushed and Guaranteed for delivery within 1-2 Business Days (barring any circumstances beyond our control, such as weather, etc) select Rush Delivery. This option is only available to addresses within the lower 48 states-- we may use UPS Air or USPS express for Rush Delivery. Obviously, if you refer to the map and you live within the 1 or 2 day transit zone, Rush Delivery would not be necessary.


Refer to the UPS Ground Map to calculate your ground transit time for Standard UPS Delivery
*FREE Standard Shipping on all orders over $75.
This minimum purchase requirement for free shipping is calculated after any discounts are applied and prior to any sales tax(NC) charge. Free shipping is only valid on orders shipping to one address.

PRODUCT AVAILABILITY and SHIPPING
Most in-stock orders will ship by the next business day; however please allow up to 2 business days for us to ship your order. If this is not possible for some reason, we will notify you immediately. We have listed the estimated times including our time to pack and ship your order as well as the shipping transit time. For example, for a Standard Delivery package , the total time is calculated as follows:

(1-2 days for us to pack and ship) + (shipping transit time) = Total Delivery Time
For example, if you select Standard Delivery, the transit time will be 2-6 business days, depending on your location. This means your total delivery time will be 1-2 business days for packing + 2-6 business days (transit time), for a total of 3-8 business days from the time you place your order.

SHIPPING LIMITATIONS FOR PROBIOTICS
Probiotics will only be shipped on Monday through Wednesday. If you place an order by 12:00 noon on Wednesday, we will make every effort to get it shipped that day, so that it will arrive by that Friday.

TRACKING YOUR PACKAGE
When your package ships, you will receive an email confirmation with a link containing your tracking number.

INTERNATIONAL SHIPPING

Orders cannot be processed on-line because shipping costs have to be calculated based on weight and country destination and certain countries have import restrictions. You can obtain product information and pricing on our web site, but you will have to e-mail your product order selection, along with your address, country and telephone number. We will respond to your email request with an acknowledgement and order total (including shipping). If the total meets with your approval, you can then email or call us with your billing credit card information. Please vist the Contact Us page for needed information.

Return Policy

Returns must be authorized by Sedna Specialty Health Products and returned no later than 30 days from the date of receipt. Returns may be subject to a 15% restocking fee.
UPS Outbound Ground Transit Times UPS Ground Map Delivery Times Click to enlarge
Priority Mail Delivery Map Priority Mail Delivery Map Click to enlarge
PROFESSIONAL CATALOG: Healthcare professionals and resellers may contact us directly by calling 1-800-223-0858 or by email: sedna@sednaproducts.com
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